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Identifying and Training Tech Champions: A Strategic Guide for Businesses

Identifying and Training Tech Champions: A Strategic Guide for Businesses

Technology drives modern business success—but who drives technology inside your organization? Often, the answer lies within your existing team. Identifying and training Tech Champions can reduce reliance on external consultants, improve adoption of new tools, and create a culture of innovation. Here’s how to do it.

Why Tech Champions Matter

  • They understand your business processes and culture.

  • They bridge the gap between technical solutions and practical application.

  • They boost employee confidence during tech transitions.

Step 1: Identify Potential Tech Champions

Look for employees who:

  • Show curiosity about technology (asks questions, explores new tools).

  • Solve problems creatively (finds workarounds or optimizes workflows).

  • Communicate well (can explain complex ideas simply).

  • Demonstrate leadership qualities (mentors peers, takes initiative).

Pro Tip: Don’t limit your search to IT staff—Tech Champions often emerge from operations, finance, or customer service.

Step 2: Assess Skills and Gaps

  • Conduct a quick survey or informal interviews.

  • Evaluate comfort level with current tools.

  • Identify areas for growth (e.g., data analysis, software navigation).

Step 3: Create a Training Path

  • Start with fundamentals: Digital literacy, cybersecurity basics.

  • Add role-specific tools: CRM, project management, analytics.

  • Include soft skills: Communication, change management, leadership.

Resources:

  • Internal workshops

  • Online platforms (LinkedIn Learning, Coursera)

  • Vendor training sessions

Step 4: Empower and Recognize

  • Give them ownership of tech rollouts.

  • Involve them in decision-making for new tools.

  • Recognize their contributions publicly (team meetings, newsletters).

Step 5: Build a Tech Champion Network

  • Create a peer-support system.

  • Encourage knowledge sharing through lunch-and-learns or internal forums.

  • Make them the go-to resource for troubleshooting and best practices.

Final Thought

Tech Champions aren’t just IT experts—they’re influencers who make technology approachable for everyone. By identifying and training these champions, you’ll create a resilient, tech-savvy workforce ready for the future.

Need help starting? Download our free eBook for in-depth insights, enroll in our online course to build your business software foundational knowledge, or connect with a consultant today for personalized guidance. And of course, don’t forget to check out our custom software directory.

Ashley Boucher